[dorkbotpdx-blabber] Mouser Shipping

[Donald Delmar Davis]

All of which makes a good argument for collective purchasing.

On Nov 17, 2008, at 10:15 AM, Alex Norman wrote:

> Recently I made an order from digikey, it was toner transfer paper  
> and green
> trf.  This could have fit into a normal sized 9x11.5 or whatever  
> envelope, so I
> figured I'd be cheap and use the USPS shipping.. but no, they packed  
> it in a box
> that was probably 12 x 10 x 6, with a bunch of packaging in there,  
> and so the
> shipping cost me like 10 or 12$.  First of all the cost of shipping  
> was
> outrageous (the weight of what I ordered was quite small), and  
> second it was an
> intense waste of materials..
>
> -Alex
>
> On  0, "Mr.T" <drtwist at aracnet.com> wrote:
>> I prefer digikey overall for a number of reasons. First, anytime  
>> I.ve been
>> in a customer service situation with them they've been accommodating
>> almost to the point of obsequiousness. second, 99% of the time  
>> digikey'
>> s packaging is 100% recyclable (almost none of mouser/newark's  
>> packaging
>> is). Third, they always make their shipping deadline. plus they  
>> usually
>> have the parts i want.
>>
>> I recently had mouser give me the run around on customer service too.
>>
>> but you're right, mouser's web interface is way better than digikey's
>>
>> -eric
>> _____________________________
>> Drtwist:
>> drtwist at aracnet.com
>>
>> On Sun, 16 Nov 2008, dave madden wrote:
>>
>>> I got dinged for $28 on a $70 order from Mouser the other day.   
>>> Pissed
>>> me off mightily, I must say.  The reason for it was a partial rail  
>>> of
>>> RJ11 connectors...no reason to ship them in a rail (other  
>>> connectors I
>>> ordered at the same time were bagged), and if they had even cut  
>>> the rail
>>> down a bit more carefully, it would have fit in their standard small
>>> box.  As it was, they sent me a huge box full of bubble wrap and  
>>> charged
>>> me 4x the shipping I'd expect on an order that size.
>>>
>>> It was just stupid: they don't pocket any fee based on the  
>>> shipping, so
>>> they wasted my money and annoyed a regular customer without making  
>>> any
>>> extra for themselves.  I wrote to Customer Service (snail mail, on  
>>> real
>>> paper!).  I wonder whether they'll reply.
>>>
>>> FWIW, I prefer the Mouser web interface, but I expect I'll be using
>>> DigiKey much more in the future.
>>>
>>> d.
>>>
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